We are dedicated to upholding the strongest ethical standards and we aim to collaborate with suppliers and partners who share our values of sustainability, accountability, and integrity. We use biodegradable post bags for shipping and aim to use the least amount of waste as possible. We continue to learn and improve as our business grows & we appreciate any comments or feedback in this area as it is an important priority for us.

When not in use, keep your frames in your Avoir hard case. Always use your Avoir cleaning cloth to wipe your lenses & though  our lenses are scratch resistant, avoid putting them facedown.

Products that are unused & returned to us in their original packaging within 14 days are eligible for an exchange or a refund. See more about returns here.

If the pair you're looking for is out of stock, a replenishment is most likely on its way. If you would like to be the first to know when they arrive, join our mailing list or drop an email.

AUSTRALIAN ORDERS
2 – 5 business days after dispatch.
INTERNATIONAL ORDERS
5-12 business days, this depends on your location.

It's on its way – but if your item is taking longer than expected, or if you have any other shipping issues, please contact us.

Yes, you will receive an email with your tracking information when your order has been confirmed. If you have not received a confirmation email, please check your junk folder or contact us.